Engaging and Involving Customers

In this interactive, peer-led session, we will explore strategies and best practices for deepening customer engagement. Learn how to build customer capacity to engage in data collection and analysis, program planning, and decision-making.

Trainer Bio

Melody Vieth is the Director of Research & Data at Central Missouri Community Action.  She leads agency-wide data and quality improvement initiatives and works in coordination with program directors to implement research-based interventions that support individuals and families in reaching self-sufficiency.  Her responsibilities include leading the agency’s triennial community needs assessment process, facilitating strategic planning development and implementation, leading the annual agency self-assessment process, and managing the agency’s impact dashboard. 

Event Registration

Please note that each individual attendee for the Engaging and Involving Customers Training will need to be registered via the online form. Missouri CAN is unable to accept event registration via email or phone. Click the link above and fill out all fields as prompted to secure your spot today. If you have any questions regarding your registration, please call us at 573-634-2969 x310 or email us at cwyckwood@communityaction.org.

Event access information and additional materials will be emailed to attendees prior to the event, so please ensure you have entered the correct email address to contact you.

Registration Cost

This project/program is funded at 30% at $20,892 with federal funds received from the U.S. Department of Health and Human Services (HHS) provided by the Missouri Department of Social Services, Family Support Division. All trainings in this series are hosted by Missouri CAN staff.

Other Questions?

For any other information about this training, or to request disability accommodations for this event, please contact Missouri CAN at 573-634-2969 x310 or email us at cwyckwood@communityaction.org.