Description: This session introduces the essential processes of case management, emphasizing client engagement and the importance of conducting thorough initial assessments. Participants will learn strategies for building trust-based relationships with clients and how to apply the whole person/whole family approach during the intake process. The session will focus on key principles of case management, ethical considerations, and techniques for fostering positive client interactions. Attendees will explore methods for setting actionable goals based on client needs and the significance of engaging clients in meaningful, impactful ways. By the end of the session, participants will be equipped with the skills to conduct effective assessments and create strong foundations for ongoing case management. 

Objective: Introduce key case management principles and effective client engagement strategies. 

Designed for: New or existing staff working with clients. 

Length: 2-3 Hours 

Location:

https://us02web.zoom.us/my/mcananddoes 

Registration Cost

This project/program is funded at 28% at $18,857.61  with federal funds received from the U.S. Department of Health and Human Services (HHS) provided by the Missouri Department of Social Services, Family Support Division. All trainings in this series are hosted by Missouri CAN staff. 

Other Questions?

For any other information about this training, or to request disability accommodations for this event, please contact Missouri CAN at 573-634-2969 x310 or email us at cwyckwood@communityaction.org.